Statistics show that business managers spend 70% of their time on communication. Meetings, negotiations, talks, and reports are the most common ways of communication, foreign visits, appointments, etc. In addition, 70% of the problems in enterprises are caused by communication barriers. Whether it is low work efficiency, poor execution, poor leadership, etc., it is all related to communication in the final analysis. Therefore, it is particularly important to improve the level of management communication.
So, how to make communication smoother?
(1) Let managers realize the importance of communication first.
Communication is the highest level of management, and many business management problems are mostly caused by poor communication. Good communication can make interpersonal relationship harmonious, successfully complete work tasks and achieve performance goals. Poor communication can lead to poor productivity, quality and service, resulting in increased costs.
(2) Establish a healthy communication mechanism within the company
The realization of communication depends on a good mechanism, including formal channels and informal channels. An employee will not do what you expect him to do, but will only do what he is rewarded and punished to do and evaluate him to do things, so it is very important to introduce a communication mechanism. It should be institutionalized and tracked to make information faster and smoother and achieve the goal of high efficiency and high energy.
(3) Grasp communication from the "head"
The CEO and boss of an enterprise is a very important person. The boss must communicate with an open mind to formulate a communication mechanism. The company culture is the culture of the boss, who directly decides whether a benign mechanism can be established and an open communication mechanism can be built. The boss set an example to build an "open and sharing" corporate culture within the company.
(4) Communicate with employees with a good attitude
When communicating with employees, you must put yourself in the same position as the employees, "open and honest", "confide in your heart", and "put yourself in their shoes", otherwise, when everyone is in a different position, there will be psychological barriers, resulting in unsuccessful communication. Communication should have "five hearts", that is, respect, cooperation, service, appreciation, and sharing. Only with these "five hearts" can the communication effect be better, respect employees, learn to appreciate employees, and constantly share knowledge, experience, goals, and everything worth sharing with employees at work.
Management is actually very simple: as long as you maintain good communication with employees, let employees participate, and form an operating mechanism from bottom to top instead of top to bottom, real management can be realized. As long as everyone has the same goal, pools their brains and efforts, and unites as one, all the goals of the company will be achieved. In that way, the company will earn more money, the employees will work harder and happier, the company will become stronger and bigger, and it will create more wealth for the society.
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